Kingswood Community Transport News

New Member of Staff

 

Season greetings to all our members,

 

I would like to announce that Lisa Bailey has joined the team in the office as a full time administration assistant. Her primary role is to deal with member’s bookings and this should help with the call volume we receive.

 

I welcome her to the team and I know she will fit in well with us and I am sure she will become a favourite with you all.

 

This is the final stage in the process of improving our ability to deal with members telephone calls. We can now deal with three simultaneous calls at a time either answering them or taking a message on 0117 9616016 depending on how many staff are working.

 

With Lisa now part of the team, this should also free up time for the rest of the team to ensure the services we provide you are to the standard you expect.

 

 

Regards

 

Mike Vernon

General Manager